Account Manager

Job Details

Crush is a specialist music, sport, entertainment and lifestyle creative agency. We work with some of the coolest brands to deliver some of the most culturally on-point campaigns and partnerships in the UK and world-wide. Check out our work here: 

We are currently looking for an Account Manager with strong account handling & planning experience from an agency background, ideally with social media and/or influencer marketing expertise. 

One of our most important clients is undergoing an exciting and category-disrupting rebrand, which we anticipate will be truly industry-changing. We’re seeking someone who can provide reliable and confident account management support from day one. The ideal candidate has demonstrable experience with integrated campaigns and has delivered creative campaign work and digital assets. It would be highly advantageous if they have delivered campaigns and/or projects in the lifestyle (eg. home, health, beauty, fitness, food) or kitchen or home-improvement industry and an added bonus if they have worked with purpose-driven online consumer retail brands.

The Crush Framework

We have some pretty important values here at Crush – these are simple principles that drive everything we do from our day-to-day decision making through to the big ideas that make us stand out. As a successful Crush player, you will use world class instinct to deliver measurable and positive impact throughout all aspects of your role. This impact is continually measured and evidenced using the 3 Rs: Reputation, Relevance and Results.

It’s your job to: 

  • Protect and enhance the reputation of Crush, the brands we work with as partners, and the talent who trust us as collaborators
  • Ensure that Crush continually makes a relevant contribution to the business goals of our partners and collaborators
  • Deliver work which achieves measurable and discernible creative and commercial results


  • Oversee all aspects of account management & campaign delivery for one of Crush’s key clients, who are a UK-leading online reseller of high-end home interiors
  • Quickly establish a sound knowledge of the client’s campaign strategy and delivery requirements, including any existing projects’ milestones and deliverables 
  • Develop, plan, and execute impactful, lifestyle-led campaign activation and creative for our leading brand clients 
  • Skilfully and tactfully manage relationships between all internal and external stakeholders, at all levels from Exec to CEO
  • Manage internal and external specialist resource with highly-effective briefing abilities and project management skills
  • Field enquiries and act as a gatekeeper to the Crush MD/CSO for all matters regarding the account and campaign delivery 
  • Work with the Crush CSO to develop and pitch incremental concepts and opportunities
  • Create effective presentation slides and materials to support priority workstreams
  • Work alongside the Crush Operations team to ensure the campaign is delivered on time and within budget, assisting within every aspect of the campaign, from supplier management, trafficking assets to final delivery 

Person specification

To be successful within this role, you must have:

  • Proven experience in delivering strategy, planning, creative campaigns and digital products, ideally from within an agency setting
  • A solid understanding of social media and ambassador/influencer marketing 
  • Account handling experience, ideally for a lifestyle, kitchen, home-improvement, or furniture brand, such as Magnet or IKEA
  • Demonstrable experience of delivering integrated campaigns for e-comms brands and or purpose-driven brands
  • A tactful and strategic approach to stakeholder management 
  • Excellent written and verbal communication skills, including copy editing and proofreading abilities
  • Strong commercial awareness of opportunity and resource costs
  • Bundles of enthusiasm and must be a natural self-starter; always on the lookout for ways to improve the level of service we provide to the client
  • Confident and engaging communication skills, with the ability to deliver persuasive and well-thought through solutions to the client’s needs 
  • Have a passion for music, entertainment, sport and lifestyle trends – all the things we care about

Apply for "Account Manager"

About Crush

Crush is a specialist creative agency that tells brand stories through the culture of music, sport, entertainment and lifestyle. Thanks to impactful collaborations with some of the world’s most influential organisations, Crush has become a go-to for global consumer brands seeking a trusted, specialist partner to develop strategy, build campaigns, produce creative and deliver partnerships with iconic talent and rights holders.

With a culture rooted in the idea that the thing you love can actually be the thing you do, we consider ourselves amongst a fortunate few. We cultivate and nurture the passionate thinkers, creators and operators through constant exposure to diverse and varied work. This combined with perks such as summer working hours, including early finish on Fridays, enhanced holiday, parental and sick pay and a full EAP service, means we’re an employer chosen by talented, ambitious and real people.

Awesome Brands
We work with major consumer brands across a variety of different projects and industries
Challenge Yourself
We're a small, constantly evolving business. Few days are the same. We're regularly tackling new learning curves and have fun doing it.
Everyone's Welcome
Crush is an equal opportunities employer. We actively welcome applications from people with diverse backgrounds, and do not discriminate against employees or applicants because of their race, colour, religion, sex, national origin, age, disability, or genetic information.
Passionate People
From a range of different backgrounds, expertises and experience. You're never far from knowledge
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