Privacy Policy

Privacy Policy for The Workshop Entertainment Media Ltd trading as Crush

Introduction

This Privacy Policy explains how The Workshop Entertainment Media Ltd, trading as Crush (“us”/“we”/”our”), collects, uses, and protects personal information. This Privacy Policy is part of the Terms and Conditions of use and the Cookie Policy for crushfff.com (the “Website”). By using the Website or submitting information to us, you consent to our collection, use and disclosure of your data under this Privacy Policy.

Legal Basis for Processing Personal Data

We process personal information under the following legal bases:

  1. Consent: you have given us consent to process your personal information.
  2. Contractual Obligations: we process personal information necessary for fulfilling our contractual obligations.
  3. Legal Obligations: we process personal information to comply with legal and regulatory requirements.
  4. Legitimate Interests: we process personal information for our legitimate interests.

Data Controller

The Workshop Entertainment Media Ltd, trading as Crush, is the data controller of all personal data collected through our Website.

Third Party Processors

 Our carefully selected partners and service providers may process personal information about you on our behalf as described below:

Digital Marketing Service Providers

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information.  Our appointed data processors include:(i) Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io.  Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io

Types of Personal Information Collected

We may collect personal information such as your name, postal address, e-mail address, telephone number, and any other information collected on registration through surveys and competitions. We only process this information to provide the services available through our Website, carry out marketing campaigns, and maintain information as a reference tool or general resource.

Collection of Personal Information

You can visit our Website without disclosing any personally identifiable information about yourself. By using our Website or submitting information to us through or in connection with our Website, you signify your consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy.

If you choose to post messages on our Website, we will collect the information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

Information and How We Use It

We process this information for the following purposes:

  • Dealing with your inquiries and requests
  • Providing and personalising our services
  • Crime prevention and prosecution of offenders
  • Maintaining information as a reference tool or general resource
  • Carrying out marketing campaigns

We also gather information and statistics to monitor website usage and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.

If you choose to post messages on our Website, we will collect the information you provide. We retain this information as necessary to resolve disputes, provide customer support, and troubleshoot problems as the law permits.

Marketing Communications

From time to time, you may wish us to provide you with information about our Website or any other service or products, including those of third parties, which may be of interest to you. We will only send you information about our services or services offered jointly with or on behalf of other organisations if you have asked us to provide you with such information. You may ask us to provide you with information about our services and/or services offered jointly with or on behalf of other organisations by sending us an e-mail at contact@crushfff.com or writing to us at the following address: Crush, Eagle House, 167 City Road, EC1V 1RN. If you no longer want to receive marketing communications from us, you can unsubscribe from our mailing list or contact us to request to be removed.

Information Security

We take the security of your personal information seriously and have implemented various security procedures to ensure the protection of your data. However, please be aware that communications over the Internet, such as e-mails/webmails, are not secure unless they have been encrypted. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

To Whom Will Your Information Be Disclosed

We may disclose your information to the following parties for the purposes set out in this Privacy Policy:

  • Our employees
  • Our affiliates
  • Our group companies and their employees
  • Successors in title to our business
  • Third-party consultants, contractors or other service providers who may access your personal information when providing services (including but not limited to IT support services) to us
  • Government bodies and law enforcement agencies and in response to other legal and regulatory requests
  • Auditors, contractors or other advisers auditing, assisting with or advising on any of our business purposes in any jurisdiction where we operate.

Our Rights in Relation to Your Information

We take all reasonable steps to retain your information only for as long as reasonably necessary. If you no longer want us to store your information, you may request for it to be removed from our records. Please note that such removal may prevent us from supplying certain services to you.

You have the right to access the personal information we hold about you and to request correction or erasure of your data. 

Cookies Usage

We use cookies and other tracking technologies to improve your experience on our Website and to understand how you interact with our Website. Cookies are small data files placed on your device or computer when you access our Website. They allow us to remember your preferences, understand how you use our Website, and personalise your experience.

We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until they expire or you delete them) on our Website. We place some of these cookies, while third-party service providers set others.

We use cookies for the following purposes:

  • Strictly necessary cookies: These cookies are essential for the Website to function properly and cannot be switched off in our systems. They are usually only set in response to your actions which amount to a service request, such as setting your privacy preferences, logging in, or filling in forms.
  • Analytics cookies: We use analytics cookies to help us understand how visitors use our Website, such as which pages are visited most frequently and how users navigate our Website. This information is used to improve our Website and to provide more relevant and useful content to our visitors.
  • Advertising cookies: We use advertising cookies to deliver targeted advertisements to you based on your interests and preferences. These cookies may be set by us or by third-party advertising networks.
  • Targeting: Our Website uses cookies to record your visit to our Website, the pages you have visited and the links you have followed. This information is used to make our Website’s advertising more relevant to your interests.
  • Local Shared Objects – Our Website may use Adobe Flash Player to deliver video content services, such as Vimeo, BBC iPlayer, ITV Player and our flash player throughout our Website. To improve user experience, Local Shared Objects – or Flash Cookies as commonly known – are employed to provide features such as auto-resume and save your preferences. Flash Cookies are stored on your device in much the same way as cookies are; however, it is impossible to manage them at the browser level in the same way.

You can control the use of cookies through your browser settings. Most browsers allow you to refuse cookies or to delete cookies that have already been set. However, if you block or delete cookies, some features of our Website may not function properly.

Third-Party Cookies Used on Our Website

​​We use third-party cookies to enhance your browsing experience and to provide you with personalised content. These cookies may be stored on your device when you visit our Website. Below is a list of third-party cookies that we use:

  1. Google+ Name: APISID, HSID, NID, PREF, SAPISID, SID, SSID, S, S_adsense, BEAT, ULS Purpose: These cookies are set by the Google +1 sharing button. They allow you to share content on our Website with your contacts on the Google Plus network. Most of these cookies are set if you log into your Google account. Google privacy policy: https://www.google.com/intl/en/policies/privacy/
  2. ITV Player Please see the ITV Cookie Policy: http://www.itv.com/cookies/
  3. BBC iPlayer Please see the BBC Cookie Policy: http://www.bbc.co.uk/privacy/bbc-cookies-policy.shtml
  4. YouTube Name: VISITOR_INFO1_LIVE, use_hitbox, PREF Domain: .youtube.com Purpose: We may use YouTube to host video content. When you view a web page on our site with an embedded YouTube video, YouTube creates at least three cookies.
  5. Vimeo Name: __utma, __utmb, __utmc, __utmz, uid, v6f, and Searchtoken Domain: .player.vimeo.com Name: aka_debug Domain: .av.vimeo.com Purpose: Click here for an overview of privacy at Vimeo: http://vimeo.com/privacy/policy
  6. Adobe Flash Cookies: The Adobe website provides comprehensive information on how to delete or disable Flash cookies for a specific domain or all websites. For further information, please see: http://www.adobe.com/products/flashplayer/security
  7. Twitter Name: __utma, __utmb, __utmc, __utmv, _twitter_sess, guest_id, original_referer, k, and pid Domain: .twitter.com Purpose: We may use the Twitter “Follow Button” plugin to help us market our business using Twitter. The plugin detects whether you are logged in to Twitter when you visit our website and uses this information to present either a “Follow” or “You Follow” message with various other details from Twitter. Name: k Domain: .r.twimg.com Purpose: If a visitor accesses our Website when not logged into Twitter, and a further cookie if accessed while logged on to Twitter. We use the plugin as a convenience for our users and we use it on the basis that Twitter adheres to its Privacy Policy. For more information, please see http://twitter.com/privacy.
  8. Facebook Domain: .facebook.com Purpose: Read more about Facebook’s usage of cookies and their Privacy Policy here: https://www.facebook.com/help/?page=176591669064814 & http://www.facebook.com/about/privacy/
  9. MailChimp If you sign up for our newsletter, there may be cookies set by MailChimp (the newsletter service we use) containing anonymous, non-personally identifiable information to identify if you signed correctly and how you use MailChimp. We do not control these cookies. More information: http://www.mailchimp.com/legal/privacy/

Note that most cookies expire within 30 days, although our analytics cookies may persist for two years.

Your Rights

Under the GDPR, you have the right to access, rectify, erase, restrict, and object to the processing your personal information. You also have the right to data portability.

Under certain circumstances, you have the right to request the erasure of your personal data. This is also known as the “right to be forgotten.” If you wish to exercise this right, please get in touch with us using the information provided in this Privacy Policy.

Please note that there are certain exceptions where we may not be able to comply with your request, such as where we need to retain your personal data to comply with a legal obligation or to establish, exercise or defend legal claims.

In addition, erasure requests may be subject to limitations in accordance with applicable law. For example, we may need to retain specific personal data for a certain period to fulfil our contractual obligations to you, comply with regulatory requirements, or establish, exercise, or defend legal claims.

If we are unable to comply with your request for erasure, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

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